Privacy Policy

Last updated: 8/2026
‍
The Painting People ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect through our website and estimating tools, how we use it, and the choices you have.

What we collect
When you use our online estimator or contact forms, we may collect:
Contact information — your name, email address, and phone number.
Project details — information you enter about your painting project (such as square footage, number of rooms, surfaces, and your preferred contact method).
Technical information — basic usage data collected automatically by our website and hosting provider, such as your IP address, browser type, and pages visited.

How we use your information
We use the information you provide to:
Prepare and send you a painting estimate;
Contact you about your project by email, phone, or text;
Schedule an on-site estimate or follow up on your request;
Respond to questions and improve our services.
We will only contact you for marketing purposes where you have provided your consent, and you can withdraw that consent at any time (see "Your choices" below).

How we share your information
We do not sell, rent, or trade your personal information. We may share it only with:
Service providers that help us operate our business (for example, our website host, form and email tools), who are required to protect your information and use it only to provide services to us;
Legal authorities where required by law.

How we store and protect your information
Your information is stored using reputable third-party services and is retained only as long as needed to provide our services and meet our legal obligations. We use reasonable safeguards to protect it, though no method of transmission over the internet is completely secure.

Your choices
Opt out anytime. Every marketing email includes an unsubscribe link, and you can ask us to stop contacting you by replying to any message or using the contact details below.
Access or correct your information. You may request to see, update, or delete the personal information we hold about you.

Cookies and analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can disable cookies in your browser settings.

Contact us
If you have questions about this policy or your personal information, contact us at:
The Painting People
alex@thepaintingpeople.ca
Phone: (905) 867-5419

Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.